Privacy policy

When you request a delivery quote or place an order, we use the name, contact information, delivery address, PIN code and order/payment references you provide to respond, fulfil orders and handle support or returns. Please do not email card details, passwords or identity documents.

The checkout collects your contact and delivery details and securely stores your order on our Cloudflare-hosted backend. Your PIN is sent to Shiprocket to calculate serviceability and delivery charges. We share necessary order/delivery details with Razorpay, Shiprocket and the selected courier when processing your order. Payments are processed in Razorpay’s secure checkout; we do not store card details.

If you submit a Meta enquiry form, we receive the contact and delivery-area information you choose to provide and use it to respond with product availability, a delivery quote and payment instructions. Submitting an enquiry does not place an order or charge you.

Your browser session stores an order reference and access token to check payment status after a refresh. It does not store your delivery address. Optional marketing tracking is subject to the site’s consent controls. We keep order/support records as needed for fulfilment, accounting and applicable requirements. Contact saurav@xagi.in for privacy questions or access/correction/deletion requests, subject to required record retention.

Contact: saurav@xagi.in